{"id":180355,"date":"2026-06-29T13:07:50","date_gmt":"2026-06-29T19:07:50","guid":{"rendered":"https:\/\/leon-mexico.com\/?post_type=mec-events&#038;p=180355"},"modified":"2026-07-07T18:25:46","modified_gmt":"2026-07-08T00:25:46","slug":"el-abc-del-servicio-al-visitante","status":"publish","type":"mec-events","link":"https:\/\/leon-mexico.com\/en\/eventos\/el-abc-del-servicio-al-visitante\/","title":{"rendered":"El ABC del servicio al visitante"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode_text_column\" ><p><strong>Dirigido a personal de primer contacto del zool\u00f3gico de le\u00f3n<\/strong><\/p>\n<p><strong>Objetivo<\/strong>: Desarrollar en los participantes las competencias necesarias para brindar una atenci\u00f3n profesional, eficiente y de calidad a visitantes, clientes y usuarios, mediante la aplicaci\u00f3n de t\u00e9cnicas de comunicaci\u00f3n, servicio al cliente, manejo de grupos, resoluci\u00f3n de conflictos y liderazgo, fortaleciendo la experiencia del usuario y la imagen de la organizaci\u00f3n.<\/p>\n<\/div><span class=\"btn-container\" ><a role=\"button\"  href=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScq5Ij6lFKpDrcN1UPFgT7lVdOq_JDKehR1SfNPG7ez7Wo06A\/viewform\" class=\"custom-link btn border-width-0 btn-default btn-icon-left\" target=\"_blank\">Registra tu participaci\u00f3n aqu\u00ed<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Dirigido a personal de primer contacto del zool\u00f3gico de le\u00f3n Objetivo: Desarrollar en los participantes las competencias necesarias para brindar [...]","protected":false},"author":5,"featured_media":180422,"template":"","tags":[],"mec_category":[732],"class_list":["post-180355","mec-events","type-mec-events","status-publish","has-post-thumbnail","hentry","mec_category-capacitacion"],"_links":{"self":[{"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/mec-events\/180355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/mec-events"}],"about":[{"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/types\/mec-events"}],"author":[{"embeddable":true,"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/users\/5"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/media\/180422"}],"wp:attachment":[{"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/media?parent=180355"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/tags?post=180355"},{"taxonomy":"mec_category","embeddable":true,"href":"https:\/\/leon-mexico.com\/en\/wp-json\/wp\/v2\/mec_category?post=180355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}